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How beet365 Handles Your Personal Information

This privacy policy explains what data we collect when you use your beet365 account, how we use it, and what rights you hold over it.

Account data protectedbKash, Nagad, Rocket wallet data handled securelyYour right to request or delete dataBangladesh-region eligibility applies
beet365 How beet365 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to know what data we hold, request a correction, or ask us to close your account and remove your records, our support team handles these requests directly. Contact us through any of the channels below and state your registered account details so we can locate your data quickly.

Team online

Live Chat

Open the chat widget inside your account dashboard. Identify yourself with your registered mobile number and we will pull up your data record.

Email Support

Send your privacy request to our support address. Include your account ID and the specific data action you are asking for — access, correction, or deletion.

Account Settings

Some data preferences — like cookie consent and marketing contact — can be adjusted directly inside your account settings without contacting support.

HOW WE PROTECT DATA

Security, Retention and Your Account Control

We apply encryption to data in transit and at rest. Your bKash, Nagad, or Rocket wallet details are never stored in plain text — they are tokenised through the payment flow and matched against your account record only at the point of transaction. We run access controls so only authorised staff can view account data, and those access events are logged.

Encrypted Transmission All data moving between your device and our servers is encrypted. This covers login sessions, payment entries, and account updates whether you connect via mobile browser or desktop.
Wallet Data Handling Payment identifiers for bKash, Nagad, and Rocket are tokenised. We reference the token to process your transaction; the raw wallet number is not held in our active database after verification.
Retention and Deletion We hold your account data while your account is open. After closure, we keep records only as long as applicable rules in eligible regions require, then we remove them from active systems.
Your Right to Access You can request a copy of the data we hold on your account at any time. Submit the request through live chat or email with your account ID and we will respond within a reasonable period.

Common Questions About Your Data on beet365

These are the questions we hear most often about account data, wallet records, and privacy rights. If your question is not here, reach out via live chat with your registered mobile number.

We collect your name, mobile number, email, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged automatically when you log in.

No. Wallet identifiers are tokenised during the payment flow. After your transaction is confirmed, we reference the token only — the raw number is not kept in our active systems.

Yes. Contact us via live chat or email, provide your account ID, and ask for a data access request. We will locate your record and respond within a reasonable timeframe.

Submit a deletion request through live chat or email. After we verify your identity, we will close your account and remove your data from active systems, subject to applicable retention rules in eligible regions.

We do not sell your data. We share it only where necessary to process payments via bKash, Nagad, or Rocket, or where required by applicable rules in eligible regions.

Cookies maintain your login session and track basic usage so the site loads your preferences. You can manage or block cookies in your browser settings; some features may work differently if cookies are disabled.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.